Privacy Policy

Privacy policy

This Privacy Policy describes how www.changingthymes.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.

Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:

4187 Chicago Dr. Ste 6, Grandville MI 49418, United States

Last updated:

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here. https://ico.org.uk/make-a-complaint/]

Vendor Handbook and Policies

Booth Display Guidelines

Changing Thymes provides vendors with a space to showcase their small business and encourages personal creativity within that space. To maintain a safe, professional, and cohesive shopping environment, all vendors must follow these guidelines. Changing Thymes reserves the right to modify, adjust, or remove any display, fixture, or item that poses a safety concern or does not meet store standards.

Your booth represents both your business and Changing Thymes. Please keep your space clean, organized, visually appealing, safe for customers to navigate, and handicap accessible.

Booth Displays

Each booth varies in size and features. Make the most of your space while adding your own style.
Contact management before making changes to any permanent displays or fixtures.

Backdrops & Display Pieces

Vendors are encouraged to use creativity in how they display their items including adding signage, displaying business cards, or incorporating a theme to their space.
As we try to bring the level of our store up, we ask vendors to refrain from using uncovered pegboard, metallic grid, tables with folding legs, or cardboard/plastic boxes to display items.
Clearly mark display items "NFS" (Not For Sale) if they are not being sold.
Backdrops may not exceed 6 feet in height and must remain within your rented space.
Obtain permission before attaching to or using a neighboring vendor’s backdrop or display.
Contact management if you have questions about acceptable backdrop materials.

Booth Boundaries

All inventory and displays must remain within your leased space.
Items may not extend into neighboring booths or walkways.
Staff may relocate items that extend beyond booth boundaries.

Endcaps

Items displayed on endcaps must not protrude into walkways or neighboring booths.

Hangers

Label hangers with your vendor number so they can be returned to the correct booth.

Hanging Items

Items may not be hung from ceilings or over doorways without prior approval from management.

Flooring

Vendors may paint or install flooring in their booth.
Any change in floor height must include a transition strip.
Rugs, loose carpeting, and exposed cords are not permitted due to trip hazards.

Walls

Any vendor-built walls must not exceed 6' tall and must be sturdy and safe.
Permission is required before attaching anything to a neighboring vendor's wall.
Speak with management before painting or wallpapering walls.

Lighting/Electrical/Compliance

Some spaces have access to an electircal outlet. Vendors may plug in one power strip per outlet , but all devices should be plugged directly into the power strip. Daisy chaining power strips or using multiple extension cords is not allowed for safety reasons.
In some areas, electricity may be turned off after business hours.
Fire extinguishers and other safety equipment must remain in their designated area.

Communication

Communication from the store to vendors will be via email, newsletters, and Vendor Meetings. Vendors are responsible for reading and listening to all updates. Changing Thymes is not responsible for missed information that is provided.

Statements

Vendor statements and payments will be ready after 2pm on the 5th of each month and available for pickup at the Wilson location. Remember that customers come first, so be patient when picking up your check.
If you owe rent for the month, you will receive an email stating the amount owed, where you must go to pay and the date it must be paid by to avoid a penalty fee.

Email

You will receive a occasional newsletters which will be emailed to you. If you do not receive any, please check your spam. If you still do not see it, please email shopct@changingthymeswestmi.com with your correct email address so we can update our system.

Large Items

On Go Antiquing, when a large item sells, it will say either “HERE” or “GONE” in the description to indicate where the item is. This will help you with knowing how to restock your booth. (Sometimes when it is really busy, we do miss putting this is)
Please mark large and heavy items with a tag that states “Bring Help to Load”

Text/Call

You may receive a text or phone call if an item is missing a price or has an altered price and someone is wishing to purchase it. Please respond ASAP as the customer may be there waiting.

Contacting the Store:

Chicago Drive Phone: 616-612-8287 Wilson Phone: 616-612-8288
Please do not message the store via Facebook Messenger. That is reserved for customers.
DO email us at shopct@changingthymeswestmi.com call/stop in the store, or call Becca at 616-558-9807

Vendor Facebook Group:

Please join our Vendor Facebook group so you can be in contact with your fellow vendors and have additional contact with the shops.
Follow this link and answer the questions to join. https://www.facebook.com/share/g/1GSmKe48uk/
Please remember to be checking the Facebook Group often for reminders and photos of items that may have been left in the vendor closet. We will also be posting pictures of tags that are missing vendor numbers and information for upcoming events.

Vendor Meetings:

Periodically vendors and employees get together at the for an informal time of idea sharing and shop talk. This is a great time to talk to Becca and bring concerns and any ideas for the shop! Meetings will be announced in the newsletters and on the Vendor Facebook Page.

Within the Shop

Remember that you are representing not only Changing Thymes, but every other vendor who has a booth in the shop, so make sure your words are positive and reflect well on this business.
There is to be NO political, racist or divisive talk in the shop. Vendors are not to discuss political parties or views while in the shop.
Please show kindness and respect to all customers, vendors and employees when you are in Changing Thymes.

Donated Items

As a way to help keep costs down we will gladly accept donations! We are always needing extra supplies, so while you are out picking, keep your eyes open for the following items:

Wrap Materials

Rolls of craft/newsprint/butcher paper, or flattened, large pieces of paper. (please no crumpled, torn paper)
Bubble wrap
Rolls of tape

2. Office Supplies

Staplers
Paper
Pens
Box Fans
Vacuums

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Free Food - Please do not put free candy or snacks in your booth. This is an allergy/safety concern and also can create extra messes in the shop.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.